Microsoft releases free PC fix

Microsoft has released "Fix It Center" software designed to act as a personal computer technician that troubleshoots problems with machines.

A test version of the free program available online promised "tools that help solve the issues you have now and prevent new ones."

Fix It Center scans computers to diagnose and repair problems, letting users decide whether to have it tend to fixes and even report the troubles to Microsoft.

Center software, which must be installed on individual computers, makes note of what programs machines are using and tracks updates "to find and fix issues before they become real problems," according to Microsoft.

Source: infotech.indiatimes.com

Computer Repair Service

If your computer is facing lockup problems, freezing issues or you are facing issues while accessing Internet Explorer or MS office etc., contact iYogi and let our highly experienced Microsoft certified technicians repair your computer problems. We provide remote support over the Internet or phone. We employ only the best personnel in the business of online technical support and we are good at Windows computer repair.

In past few years, Windows computers have been reportedly not secure against online threats. Huge numbers of Windows computers in last two year frame were found as infected by a virus, and high percent in just a short period had a spyware infection. When you need a Windows computer repair service, iYogi won’t make you wait; contact us today, for fast and unique Windows computer repairs and computer support.

Our Remote support services allow us to help you with your PC issues right away. We can hook up your machine no matter where you are and see exactly what you see on your monitor screen. In addition, it also enables us to do remote virus and spyware removal, installation or upgrade software programs, troubleshoot hardware issues, diagnose a driver or printer issue, or provide you with specialized expert suggestions on a range of technical issues.

Scope of Services

• Virus/adware/spyware/pop ups removal solution
• Remote Windows installation
• Fix and troubleshoot device driver
• MS Office software support
• System error-boot error troubleshooting
• Maintenance and PC Tune-ups
• Browser error repairs

Key Features
• Complete source of tech support for hardware or software
• Leader in both experience and customer service
• Time and money saving compared to carrying your machine to a physical shop
• Team of Microsoft + CompTIA certified technicians
• Live support- 24/7/365


Do not compromise with your computer security with an inexpert service provider. Call iYogi today. We support all the brands & models of computer and can fix your computer related issues in shortest frame of time.

PC Repair Technique Concept

When your PC behaves strangely like applications taking longer to launch, computer is running very slow etc., it indicates that your PC demands repair. For repairing your computer, you can contact any technical service provider. But it would be beneficial for you, if you contact an online service provider.

Online service providers offer a wide range of services at variant rates. iYogi Technical Services is one of them. iYogi offers round- -the-clock PC support and a variety of services at an affordable price. Some of the services offered through online support for PC repair are enlisted below:

• Installation, un-installation, re-installation of software
• Troubleshooting computer hardware and software errors
• Configuring settings of different applications
• PC Optimization

In addition to all the aforementioned services, many services are also offered through remote support. In online support, you just have to contact any remote service provider and they can reach out to you at the comfort of your home or office. Any tech expert from your service provider will remotely access your PC after taking your permission.

After accessing your system, tech experts will diagnose your system with great care in order to find out the root cause behind the occurrence of these technical issues. After diagnosing your system, the tech expert will carry out the necessary steps in order to repair your PC. In this manner, your PC gets repaired without any pain of transportation.
In case, you take your PC to any service centre, it would take roughly around three to four days to get it repaired and you will have to pay every time you go there. But this is not the case with online support; you just have to pay once and you can access unlimited services for the specified time. If you call any technician at your premises, you have to pay an extra amount for the services. So, it would be better to say that online technical support for PC repair is more beneficial as compared to on-site computer tech support or local online technical service.

Online Computer Services for Computer Repair

At times your computer behaves strangely like, taking much time in launching applications, automatically shutting down, hard disk becomes inaccessible, etc. Under such circumstances, it is required that you should go for proper computer repair services.
In past some days, I was in need of taking technical support from a service provider. Then one of my friends suggested me to subscribe to iYogi’s computer repair services. . After accessing their exceptional tech support services, All I got was a fast performing computer running as fast as the first time I bought it.
Features
You will receive a lot of services while accessing online support for computer repair. Some of them are enlisted as:
• Installation, re-installation, and un-installation of software
• Diagnostic & repair of the hardware issues
• Troubleshooting software errors
• Optimizing your PC’s speed and performance
• Resolving driver conflicts
• Resolving Internet browsing problems
After accessing online support for your computer, it will become fit and healthy once again.
Usability
When you will subscribe to remote support for repairing your computer, then you just have to give your permission to access your system to its tech expert. After accessing your system, tech expert will diagnose your technical issues; and will carry out the necessary steps, in order to resolve your technical issues.
Limitation
If you opt for remote support for computer repair, then you do not have to take pain of transportation. But in on-site support, you either have to carry your system to any service centre or you have to call any technician at your premises.
At last, I suggest you to take remote support from iYogi Technical Services, because it offers unlimited support in a fixed price.

Home Computer System Repair- Save Money & Time

Nowadays, computer has become mandatory equipment for every home. Therefore, it is important to take care of computer’s health for its prolonged life.
Most of the problems faced by computers are simple and common in nature. There causes too, are more or less similar. Some basic issues are computer freezing, blue-screen error, no sound, auto restart, etc
You can easily resolve the above mentioned issues, if you take some important steps. Microsoft has enriched its operating system with memory management tools like Disk Cleanup and Disk Defragmenter, which can take care of your computer’s memory. These are easy to execute even without much of computer knowledge. These utility organize your important files and remove the temporary and unwanted files, which are created while uninstalling and installing a program. This helps to create more space on your hard disk. These applications provide you a detailed report about your hard disk and help you take the right decision about your hard disk and we offer a computer support service so you can fix PC problems with our advice.
You should also check Windows start up programs, to repair your PC against slow computer performance. There can be lot of programs, which are not required or are outdated. You should remove those applications from your computer’s hard disk. In addition to that scan your computer with a compatible registry cleaner tool, which can fix Windows registry related issues.
To ensure good speed over Internet, you must delete your browser cookies on regular basis and also modem driver should be updated, if required.
In addition, you should ensure that you have a good antivirus protection, because viruses make your computer vulnerable towards other damages. This can lead to blue screen error, slow performance of computer, and hard disk crash. Above all, you should keep regular data back of your important files, so that you can combat any situation of data loss.

In News: iYogi Re-Defines Technical Support – BizTech2.com

Remote managed services are gaining a lot of attraction these days. Companies are looking to outsource the maintenance and monitoring of their IT infrastructure to a third party to improve efficiency and save costs. BizTech2.com caught up with Uday Challu, founding partner and CEO, iYogi, to see what the company has to offer in this space.

As far as Enterprise and SME customers are concerned, which verticals are you focusing on?

Our focus will mostly be on small companies with around five to 100 users and also firms that have multiple small branch offices like travel agencies, retail stores etc.

What kind of support services do you provide to your customers? What is the Green PC service?

iYogi provides the next generation of remote computer support services for consumers and businesses. For consumers, our live 24/7 support extends to technologies we use everyday, including hardware, software applications, devices, peripherals and networking equipment. iYogi also offers a full range of business IT solutions including managed monitoring, managed services, set-up and installation services, and incident-based services.

Green PC Service

With the current state of the global climate and increasing dependency on the computer, iYogi helps PC users reduce their carbon footprint and save money at the same time. iYogi’s Green PC service is the first in the independent computer support industry to offer customers a way to save money, conserve energy and protect the environment by optimising their PC’s efficiency. Consumers and businesses can save up to $200 per year, per desktop, in energy costs with iYogi’s Green PC application. This green application makes the computer environmentally friendly by reducing power consumption by almost 50 percent.

Our Green PC dashboard helps customise power settings and calculate power savings in kWh (kilowatt hour). The Green PC dashboard also gives a status on the reduction of CO2 and how responsible usage will benefit the environment by saving trees. A customised service that increases the energy efficiency of computers, undertakes the below-mentioned three primary initiatives:

- Computer assessment, analysing settings and PC energy use
- Customised efficiency planning geared specifically to the individual’s usage patterns
- Implementing setting changes to maximise the computer’s energy use

What are the technologies that allow you to offer 24/7 support and ensure there is no downtime at the client site?

We have invested significantly in developing a comprehensive monitoring and management tools stack. This enables us to manage and monitor all devices in the office network as well as for branch offices and mobile users. Our tools continuously monitor the customer’s network and notify our NOC (Network Operations Centre) in case of problems. Based on the set of events, tickets are automatically generated and escalated to corresponding teams. Over and above our proactive approach, the customer always has an option to call our 24X7 support line for issues that are not identified via the monitoring tools.

Please throw some light on your proprietary iMantra technology.

iMantra is a CRM system, which is tailor-made to suit the emerging business needs at iYogi. It allows for the formation of individualised customer relationships with the aim of providing personalised services to each subscriber. This tool is built on the latest java technology with a layered architecture that makes it scalable and secure. This architecture provides a seamless workflow and independent channels for various business needs: sales, support, quality and customer service. The entire system can be exposed in the form of secure APIs and Web services, which makes it a re-usable entity.

Your business model is similar to BPOs in India providing technical support to offshore customers. What unique values do you bring to this ecosystem that would help a potential client choose you over a competitor?

iYogi’s business model is different from traditional BPOs. Some key factors that differentiate iYogi include:

- Direct-to-consumer and -small business: iYogi delivers technical support services directly to consumers and small businesses and is a global technical support brand based out of India. Unlike traditional BPOs in India, iYogi does not provide any private label support and/ or work on behalf of large OEMs or software publishers.

- Optimised Processes: iYogi has developed proprietary processes for consistently delivering on a resolution rate of 87 percent, which is among the highest published benchmarks in the support industry, where averages hover in the range of 50 percent.

- Comprehensive technology platform: iYogi’s global delivery platform, iMantra, gets smarter with every customer interaction. It documents every problem, the solution and relevant hardware and software aspects, while capturing each customer’s demographic information and creating a behavioural profile. All of this information is at the fingertips of iYogi’s Global Tech Experts. This set-up combines a knowledge base with a comprehensive set of tools and technology expertise. iYogi offers a range of tools that complement its remote support services for helping customers maintain technology at peak performance levels. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimisation.

How do you plan to move up the value chain in the times to come?

The growing use and penetration of the Internet and new Web-based applications has consequently opened the door to threats and vulnerabilities, which affect the system performance and ultimately lead to degrading performance. If the threats are diagnosed early on, the impact on efficiency can be minimised considerably. Currently, a user only realizes that he needs technical support once the damage has occurred and reactive methods of support are used to recover from the loss.

At iYogi, we are developing our capabilities to not only provide support when demanded, but to also monitor, pre-empt and fix threats before they can cause any damage to the computer. This will be possible only by combining technology with processes that are capable of re-defining the way technical support is delivered today.

What is your India strategy?

Technically, we are capable of servicing any geography including India. At this stage, we are looking for the right kind of partners to find access to potential customers and provide them a consolidated, 360-degree solution and services for issues relating to hardware, software, network etc. We aim to launch our India services in the coming six to eight months. Our services will offer clients a one-stop solution for all their business needs.

Source : BizTech2.com

PC Help - Personalized Support

Late last night when we sitting out on the veranda, my little two year old remarked looking heavenward on how beautiful the clouds were looking and both my husband and I followed his gaze and realized that it was indeed a beautiful sight. My husband smiled and said that sometimes it pays to look at things through his eyes because he is only just beginning to enjoy the newness and joy in nature's bounty.

The point that I am seeking to drive home with this analogy is that the Personal computer is really a wonderful invention that gives us the whole world while we are seated right in our own homes. All of us who have been using the personal computer for a long while now quite forget all those new computer virgins who take tentative steps towards this technology beast that everybody feels that they just have to master.

A personal computer is on everybody's checklist and or definitely on their wish list. Be it parents' buying for their children or much older citizens realizing that the PC can be the best way to stay in touch with their kids and watch their grandchildren grow up.

Most new users who have not 'learnt' computers or studied it in school have a very tentative approach to the computer. They really could do with computer help on a regular basis. As an octogenarian aunt who is reinventing herself via the Personal Computer mentioned to me that it would be wonderful to have computer services that were tailor made for her needs. When I asked her what she meant by that she said that what she needed was help with her PC so that she did not need worry about computer virus and other such nasty things. Computer Help that worked on auto pilot, so to speak rather than having to get in touch with a computer help specialist all the time. She just wanted a computer service professional to check her system regularly and maybe teach her a new trick or two every now and then! Proactive tech support is what she wanted and given today's agile computer support companies, I am sure they have something suitable for my Aunt Sarah.

I cannot stress enough the importance of having a good trained, qualified and certified computer help company on board. When the world of computers is just opening up for a new users there can be numerous road blocks that can seriously inhibit new users; computer virus, spyware, e-mail issues to name just a few of the common but omnipresent issues. Having trained computer service persons around to help can ensure that your learning continues unabated and unhindered. As most tech support professionals work with multiple customers them on possible issues and road blocks. This will help new users identify and troubleshoot small problems on their own.

All computers regardless of brand come with help tutorials inbuilt into the system. I will admit that there are designed with care and are very easy to follow. However, for lay users who often have issues even launching their computers, this manner of computer help can be a little hard to follow. Sometimes even finding the tutorial on the computer can be a little difficult for some users!

In my opinion, if you are a lay user and have just begin to explore this wonderful world of computers, get some good tech support on board. A qualified computer repair technician will greatly enhance your learning curve and will also ensure that there no roadblocks in your wonderful journey down technology road.


Source: http://EzineArticles.com/?PC-Help---Personalized-Support&id=2417611

How to Start a Computer Repair Business

Want to know how to start a computer repair business? All small businesses use computers and depend on them to work consistently, predictably and dependably. However, it is not cost effective for most small businesses to have their own in-house IT department. Still, they need someone like a pc repair canada business to help keep their IT assets up and running, so they can stay competitive in the marketplace.

No matter what your business experience or level of technological expertise, you can start your own computer repair business. Those that love computers, technology and working with people find that running their own business is incredibly fulfilling and can bring them substantial revenue. All it takes is following some logical, plotted steps and planning very carefully how to start a computer repair business.

The following 5 tips can help you figure out how to start a computer repair business.

1. Determine the Characteristics of Your Ideal Clients. Before you start your own computer repair business, you need to figure out who you want to serve. Know who your ideal clients are and which characteristics they share. How large are their businesses? Which major business problems do they face? As you start to fine-tune your idea of the ideal computer repair business client also think about whether you are serving a niche and what your specialty is. Are your clients all in a specific industry or do they naturally all use the same specific software or hardware? Having a niche and a specialty can really help you with marketing and sales. You will position yourself to offer solutions that no other technology professionals in your area are offering and thus be even more indispensable to your clients.

2. Know Your Strengths and Weaknesses. As you figure out how to start a computer repair business, you need to know your own strengths and weaknesses. You might have a very strong technical background but are not very business savvy. In order to succeed, you need to have a good balance of business, technical and also strong social skills, so you can best respond to the needs of your clients and build long-term relationships with them. Make sure you take the time to go outside your comfort zone and work on honing skills that come less readily to you than others.

6. Technical support specialist. You should select good employees , they should have very good knowledge , and should be polite during interaction with the customers.

4. Be Patient and Let Your Business Evolve Over Time. You can’t expect to instantly get a full roster of clients and steady revenue for your business. When you are starting your computer repair business, you should expect it to take a while to get off the ground – sometimes as much as 6 months or even a year. Why? A successful computer repair business is built on strong client relationships and relationships take time to evolve. You need to get prospects for your business that know, like and trust you in order for them to turn into steady, high-paying, long-term clients. Be patient and follow clear steps when qualifying clients and forging connections through marketing and networking events. And take each client carefully through the sales cycle. If you are diligent with your efforts, they will pay off in time.

5. Remember that Marketing is Key. When you are just figuring out how to start a computer repair business, you’re going to be wearing a lot of different hats. You will probably have to do the marketing, sales, administrative and all other tasks by yourself in the beginning. Establishing a well-crafted, diversified marketing plan that incorporates a lot of different targeted activities is the only way to build your business and make sure your sales funnel is fed. So this way, you can attract new clients on a regular basis and still have time to manage other elements of your business.

Source: http://www.itworld.com/career/56852/how-start-computer-repair-business

10 Reasons Why Online Computer Repair is Smart

With the continuous surge of IT, computers and the internet, most people are maximizing the advantages provided by this. Nowadays, it has been very common to do almost anything on the computer and internet. Shopping, education, research, and a thousand other more things can be conveniently and easily done with the use of these two simple tools. Also, a huge percentage of people all over the world now have access to the internet. With the upsurge of computer usage, there is also an upsurge of computer problems. The most careful computer user would, one way or another, experience some kind of technical or non-technical computer problem. So what does one usually do to solve this? The usual way is to bring your PC to a computer shop to have it repaired or do the troubleshooting themselves. Both these steps may be effective yet it also brings inconveniences that not everyone is able to accept. With online computer repair, you get to look at PC repair services from a new and different angle. Here are the top reasons why online computer repair is a smart move.

1.You do not need to leave your home or office. Remote tech support enables anyone with access to the internet to have professional support in the comfort of his own home or office. No need to unplug your PC and drive all the way to a trusted computer repair shop.

2.You get to save time. To most people, time is something limited and therefore, needs to be saved. While doing your work it would be very inconvenient if you suddenly have the need to stop simply to have your PC repaired. Travel time going to the PC shop is also erased from the situation.

4.No need to wait in line. With online computer repair services, you need not fall in line in the busy mall repair shop.

5.No need to wait for days or weeks to have your PC problem solved. Most times, when we bring your CPU or laptop to an offline shop, they usually tell you that you need to wait a few days to have your PC repaired. With an online tech support and repair service, you get one-on-one quality service from qualified technicians.

6.Remote tech support is available 24 hours and seven days a week. You can avail of technical service anytime of the day, without having to worry about weekend breaks.

7.Qualified and expert technicians are at your beck and call. This means that the people who help you out with each of your PC problem have professional credentials and a wide experience.

8.Online technicians are oriented to provide excellent customer care. Each problem, however big or small, can be expected to receive the same amount of attention and expertise.

9.Online tutorials for PC repair services and processes are made available. Although the technician solves the problem for you, you also get access to step-by-step guidelines on what to do and how to fix problems. This is very educational for every computer user.

10. It all spells convenience. Lastly, remote computer repair online is one convenient and effective way to solve any PC problem.

source: http://www.americanchronicle.com/articles/76350

Local 2 Investigates Computer Repair Companies

Local 2 investigates computer repair companies. Hard drives, software, mega pixels and gigabytes -- when it comes to computers, many are clueless about what makes them run.

tonight's hidden camera investigation, investigative reporter Amy Davis took a desktop computer to one repair shop after another to find out who's repairing your computer and who's just cleaning out your wallet.Dan Wallach tinkers and teaches at Rice University's Computer Security Lab as an associate professor; but when it comes to computers you might call him "Nerd, geek, something like that," Wallach said, finishing the sentence.To family and friends, Wallach is "Mr. Fix-it," but we asked him to fix our computer so it would not work."I'm just gonna put it on kind of half-hazard," said Wallach pulling on a cable to the hard drive.We took the computer in for repairs all over the Houston area to find out one thing."I'd like to know if you could tell me what's wrong with it," Davis asked a technician with a hidden camera rolling."Just like I don't really know how to fix a car, a whole lot of people don't really know how to fix a computer," Wallach said.College junior George Morrison is one of those people."It was running a little slow," Morrison said about his laptop. "I was worried it was our Internet connection."Morrison took his laptop in for a check-up. When he got it back, it wouldn't boot up at all."We rely on the people who do that not to rip us off," Morrison said.So, what would computer technicians tell us?We called on five companies, using BBB complaints to select the businesses.We made appointments for two companies to come to the house. But, first we took our computer to Best Buy's Geek Squad and Circuit City's Firedog."It just stopped booting up right," our employee explained to the technician behind the counter.Remember -- we know what's wrong. The computer won't boot up because we loosened the cable to the computer's hard drive."The fix for this computer is easy. Push it back in," Wallach said.Back at Best Buy, it took a Geek Squad tech 36 minutes to properly diagnose the problem. He did it while I waited and for no charge.At Circuit City's Firedog, it wasn't that fast and it wasn't free."It's $59.99," the Firedog technician told our employee."$59.99, just do to a diagnostic?" the employee asked."Yes, ma'am," he replied."I mean, if you turn it on, you'll see what it's doing," the KPRC employee said. "That might tell you right away what the problem is." "Well, I mean, it'll show me what the problem is, but you know it could be a hard drive, it could be a mother board, it could be different types of things," the technician said.So, we left the computer overnight. Firedog called us the next day. Technicians found and fixed the loose cable by pushing it in. With tax, it cost us just under $65.Skypot Computer Center on Bissonnet checked out our computer for free.An employee wrote out what it would cost us to fix it -- $269.95 was Skypot’s cost to install a new operating system.When we went back to the store to talk with the tech about the diagnosis, he hid in the back and refused to come out and talk.The store's owner sent us a letter, saying his shop would never have made the recommendation we got in writing. He even doubts we took the computer to his business, even though it's all on camera. You can read the letter in its entirety by clicking here.We scheduled a house call with The Computer Clinic in Katy so we could see exactly how the tech diagnosed our problem.In 10 minutes, without ever removing the computer's cover, he told us this."So it looks like your drive is probably … looks like it's gone," said The Computer Clinic tech on hidden camera."So what do you recommend?" the KPRC employee asked him."I would recommend that we put an operating system on here so you can get it running," the technician said.The diagnosis cost us $70. The tech told us the new operating system would come to $243.63."Did you ever think about checking any cables? Maybe it's just a loose cable," Davis asked the technician on his way out of the house."Uh, we didn't. I didn't look in there because I figured whenever it says there's nothing coming up, that's it. Unless maybe it does. I can look at it right now," the repairman offered.The Computer Clinic said they would have noticed the loose cable once they got our computer to the shop. They said we wouldn't have been charged for the operating system we didn't need.The computer technician for Bits & Bytes was in the house for just four minutes when he spotted the problem."So far from what I’ve seen, the hard drive cable here wasn't pushed down all the way," said technician Derrek Labrosse.Bits & Bytes charges by the hour. Our repair cost us $81."Well, it's an hour, so if you want me to stick around," Labrosse offered.So how do you know who to trust? Just like shopping for a car mechanic, you have to shop around.Check complaints with the Better Business Bureau and make sure you tell the shop not to do any work until you approve the charges.If the diagnosis is free, take your computer to a couple of businesses to find out if the diagnosis is the same.

Source: http://www.click2houston.com/investigates/17422414/detail.html

iYogi Announces Launch of Monitoring and Performance Tool For SMBs

New York, NY – August 26, 2008 – a leading provider of technical support services with horizons in the US, UK, Canada and Australia – today announced the launch of its exclusive server monitoring tool for small businesses. The new product offers integrated technology solutions to surmount the users’ unique IT support requirements thereby enabling them to derive and share information, data, enable network performance analysis, and security trends critical to plan and manage their set of servers – 24x7.

Uday Challu, iYogi’s CEO commented, “Holding a significant niche for itself in the computer support industry, iYogi has always known to be on the forefront of adapting breakthrough technology to exceed customer service expectations. This time we have developed a tool offering value-add functionality which will help small business customers maximize the business outcomes of IT.”

iYogi’s monitoring tool provides real time observation and monitoring solutions to ensure more robust and reliable IT infrastructure for small buinesses. Small Business owners also get a comprehensive assesment of their IT environment to meet technology needs with the scalability for future growth and create preventative measures based on quick analysis of network device alerts, pre-failure indicators, performance benchmark and security issues.

The new Monitoring and performance tool will provide small businesses with the opportunity to test all technical and non-technical aspects of their servers and help them to strengthen overall IT infrastructure. The array of services will include: Patch Management, Security Auditing, Site Inventory, Real Time Alerting Script Based Management, and Remote Management for all critical server issues.

“Irrespective of the business being small or large, when the consumer chooses iYogi, he leverages the potential of an elite taskforce of Microsoft Certified System Engineers and Cisco Certified Network Associates, ready to service their critical assets, using the most advanced network asset tracking and Performance monitoring”, adds Challu.

Another factor where the Company aims to distinguish itself from its competitors is product pricing. Embracing the concept of service quality, iYogi offers competitively priced technical support services at no-haggle, low prices.

As for its small business support, the Company has integrated its exclusive Monitoring and Alerting Services under one price umbrella of just $480 annually. Per server i.e. $49.99 per month. The price is certainly hard to find anywhere else.