Late last night when we sitting out on the veranda, my little two year old remarked looking heavenward on how beautiful the clouds were looking and both my husband and I followed his gaze and realized that it was indeed a beautiful sight. My husband smiled and said that sometimes it pays to look at things through his eyes because he is only just beginning to enjoy the newness and joy in nature's bounty.
The point that I am seeking to drive home with this analogy is that the Personal computer is really a wonderful invention that gives us the whole world while we are seated right in our own homes. All of us who have been using the personal computer for a long while now quite forget all those new computer virgins who take tentative steps towards this technology beast that everybody feels that they just have to master.
A personal computer is on everybody's checklist and or definitely on their wish list. Be it parents' buying for their children or much older citizens realizing that the PC can be the best way to stay in touch with their kids and watch their grandchildren grow up.
Most new users who have not 'learnt' computers or studied it in school have a very tentative approach to the computer. They really could do with computer help on a regular basis. As an octogenarian aunt who is reinventing herself via the Personal Computer mentioned to me that it would be wonderful to have computer services that were tailor made for her needs. When I asked her what she meant by that she said that what she needed was help with her PC so that she did not need worry about computer virus and other such nasty things. Computer Help that worked on auto pilot, so to speak rather than having to get in touch with a computer help specialist all the time. She just wanted a computer service professional to check her system regularly and maybe teach her a new trick or two every now and then! Proactive tech support is what she wanted and given today's agile computer support companies, I am sure they have something suitable for my Aunt Sarah.
I cannot stress enough the importance of having a good trained, qualified and certified computer help company on board. When the world of computers is just opening up for a new users there can be numerous road blocks that can seriously inhibit new users; computer virus, spyware, e-mail issues to name just a few of the common but omnipresent issues. Having trained computer service persons around to help can ensure that your learning continues unabated and unhindered. As most tech support professionals work with multiple customers them on possible issues and road blocks. This will help new users identify and troubleshoot small problems on their own.
All computers regardless of brand come with help tutorials inbuilt into the system. I will admit that there are designed with care and are very easy to follow. However, for lay users who often have issues even launching their computers, this manner of computer help can be a little hard to follow. Sometimes even finding the tutorial on the computer can be a little difficult for some users!
In my opinion, if you are a lay user and have just begin to explore this wonderful world of computers, get some good tech support on board. A qualified computer repair technician will greatly enhance your learning curve and will also ensure that there no roadblocks in your wonderful journey down technology road.
Source: http://EzineArticles.com/?PC-Help---Personalized-Support&id=2417611
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