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Stop 0x0000008E Error In Windows XP

| Tuesday, April 21, 2009
When you run Windows XP, you may receive a "Stop 0x0000008E" error message on a blue screen. This error message may appear randomly. You may receive this error message during the Windows XP Setup program or after Windows XP is installed.

Possible causes of this error may include the following:

  • Hard disk damage
  • General hardware configuration problems with the BIOS, the memory, the hard disk, or with other devices
  • Incompatible device driver
  • Incompatible software
Resolution
Method 1: Use the Windows Error Reporting tool
You can use the Windows Error Reporting tool to send the error report directly to Microsoft, and the tool reports back if a fix or a workaround is available. To use this tool, follow these steps:

1. When you are prompted to send the error report to Microsoft, click Send Error Report.
2. If a fix or a workaround is available, click More Information to obtain the fix or to obtain information about how to resolve the issue.

Method 2: Remove any hardware or any software drivers that you recently added
Unplug any new external hardware devices, and then try System Restore. Start System Restore as appropriate for your situation.

  • If Windows XP does not start

For more information about steps to take if Windows XP does not start, click the following article number to view the article in the Microsoft Knowledge Base:
How to start the System Restore tool at a command prompt in Windows XP

If Windows XP starts
1. Log on to Windows as Administrator.
2. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.
3. On the Welcome to System Restore page, click Restore my computer to an earlier time if it is not already selected, and then click Next.
4. On the Select a Restore Point page, click the most recent system checkpoint in the On this list, click a restore point list, and then click Next. A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.
5. On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.
6. Log on to the computer as Administrator. The System Restore Restoration Complete page appears.
7. Click OK.

Method 3: Run Windows Update, and perform a Microsoft OneCare full service scan

1. To run Windows Update, visit the following Microsoft Web site:
http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com)
2. To perform a full service scan with Windows Live OneCare, visit the following Microsoft Web site: http://onecare.live.com/site/en-us/default.htm

If the problem is still not resolved, you can use the "Advanced users" section to try to resolve the issue.

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