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Ailing computer: repair or replace?

| Monday, October 20, 2008

Remember the opening scene of Night of the Living Dead? A young woman and her brother are visiting their grandfather's plot in a graveyard. A creepy pale-faced dude approaches them, and the screaming begins.

That's how I feel when I check my investments these days. Horrified, shocked, appalled, doomed. I'm not alone, of course. Everyone else I know feels pretty much the same.

Acute anxiety over the economy makes it tough to part with whatever funds you still have. Still, laptops are impervious to your financial woes. When they feel like misbehaving, crashing, or expiring completely, they do it. You're left to figure out the least expensive solution: Repair the laptop or buy a new one?

What's the Problem?

Before you take action on an ailing laptop, find out exactly what the problem is. Sometimes a little common-sense deductive logic will uncover the issue.

If you can't figure out the problem, ask a tech-savvy friend or relative, or an IT person at work, for their opinion. Otherwise, you may need to take the computer to a repair shop for an estimate. The diagnosis may cost you US$50 to $70 or so, depending upon the shop, where you live, and so on. Some repair shops will waive the diagnostic fee if they make the repairs.

Repair or Replace?

Once you have a diagnosis and an estimate, how do you decide if the repair is worth the money? Answering these questions will help:

What would a new laptop cost? Some say that if the repair cost is more than one-third the cost of a relatively comparable, brand-new laptop, your money is better spent on the new computer repair canada. Consumer Reports says if the repair is over half the cost of a replacement machine, don't repair it.

Here's another way to look at it: Would a replacement laptop offer you at least two important features or benefits your ailing portable doesn't? Examples might include a lighter weight, longer battery life, a built-in Webcam or cellular modem, or an ExpressCard slot. If so, that should factor into your decision.

How old is your laptop? Consumer Reports says spending money to repair a laptop five years old or older isn't worth it. Laptops three or four years old are a toss-up. Anything under two years is generally worth repairing. In general, I'd agree.

How significant is the problem? If the main logic board of your laptop has failed, that's pretty serious, and it may not be worth repairing. Other problems, such as a failed hard drive, may be a hassle to deal with but will cost only a few hundred dollars to fix.

Are you sure your warranty can't be extended? Some electronics manufacturers have been known to extend a warranty for free, if it expired not too long ago. Or you may be able to extend an expired warranty for an additional cost. Also, keep in mind many credit card companies automatically double or extend a manufacturer's warranty. So you may already be covered and not know it. Don't spend money on repairs until you're absolutely sure the laptop's warranty is kaput.

source: http://www.pcworld.idg.com.au/index.php/id;818986168;fp;4;fpid;772452

10 Reasons Why Online Computer Repair is Smart

| Tuesday, October 14, 2008
With the continuous surge of IT, computers and the internet, most people are maximizing the advantages provided by this. Nowadays, it has been very common to do almost anything on the computer and internet. Shopping, education, research, and a thousand other more things can be conveniently and easily done with the use of these two simple tools. Also, a huge percentage of people all over the world now have access to the internet. With the upsurge of computer usage, there is also an upsurge of computer problems. The most careful computer user would, one way or another, experience some kind of technical or non-technical computer problem. So what does one usually do to solve this? The usual way is to bring your PC to a computer shop to have it repaired or do the troubleshooting themselves. Both these steps may be effective yet it also brings inconveniences that not everyone is able to accept. With online computer repair, you get to look at PC repair services from a new and different angle. Here are the top reasons why online computer repair is a smart move.

1.You do not need to leave your home or office. Remote tech support enables anyone with access to the internet to have professional support in the comfort of his own home or office. No need to unplug your PC and drive all the way to a trusted computer repair shop.

2.You get to save time. To most people, time is something limited and therefore, needs to be saved. While doing your work it would be very inconvenient if you suddenly have the need to stop simply to have your PC repaired. Travel time going to the PC shop is also erased from the situation.

4.No need to wait in line. With online computer repair services, you need not fall in line in the busy mall repair shop.

5.No need to wait for days or weeks to have your PC problem solved. Most times, when we bring your CPU or laptop to an offline shop, they usually tell you that you need to wait a few days to have your PC repaired. With an online tech support and repair service, you get one-on-one quality service from qualified technicians.

6.Remote tech support is available 24 hours and seven days a week. You can avail of technical service anytime of the day, without having to worry about weekend breaks.

7.Qualified and expert technicians are at your beck and call. This means that the people who help you out with each of your PC problem have professional credentials and a wide experience.

8.Online technicians are oriented to provide excellent customer care. Each problem, however big or small, can be expected to receive the same amount of attention and expertise.

9.Online tutorials for PC repair services and processes are made available. Although the technician solves the problem for you, you also get access to step-by-step guidelines on what to do and how to fix problems. This is very educational for every computer user.

10. It all spells convenience. Lastly, remote computer repair online is one convenient and effective way to solve any PC problem.

source: http://www.americanchronicle.com/articles/76350